FlyerTalk Forums - View Single Post - ?? Interfering with the screening process??
Old Apr 5, 2011 | 7:59 pm
  #41  
exbayern
15 Years on Site
 
Join Date: Sep 2006
Posts: 6,964
Originally Posted by phoebepontiac
If I object to any part of the enhanced screening because it is causing me pain (either from a condition/disability or because the screener is too rough), is that interfering with the screening process?
I have been told that the answer is yes, and according to what eyecue has posted I take it that he agrees?

For instance, when I am selected for a secondary screening I always tell the screener that I am unable to do XYZ. Several times the screener almost immediately tells me to do XYZ. I repeat calmly and slowly that I am physically unable to do XYZ.

This has caused several screeners to become very angry with me and I have been told that I am interfering with the screening process.

It is just one more example of many, many TSOs being unable to understand the variables of dealing with passengers (gender, nationality, physical limitations, cognitive limitations, etc)
exbayern is offline