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Old Mar 31, 2011 | 10:01 am
  #1  
gregdane
 
Join Date: Jun 2004
Location: MSP
Programs: UA 2P, IHG Royal Ambassador
Posts: 497
IC The Palazzo Master Thread


This is a thread dedicated to the IC "The Palazzo" in Las Vegas. It was created by moving post out of the pre-opening thread. We have decided to create one thread for The Palazzo and one for the The Venetian.

There might be some post in this thread regarding both or the other property. I have not deleted this posts ouf of this thread for a better comparison.

Thank you

FLYGVA
co-moderator IHG Forum



Originally Posted by henrywebber
here's the reply from IGH as i've a stay booked first week in may

Thank you for taking the time to contact the InterContinental Ambassador Service Center .



We are pleased to confirm that the following Ambassador and Royal Ambassador benefits will be honored by the Palazzo Las Vegas:



Ambassador benefits:



Guaranteed Room Upgrade
Fresh fruit and mineral water
Complimentary newspaper
4 PM late check-out
1 Complimentary paid movie per stay
Instant check out


Royal Ambassador benefits:



Guaranteed Room upgrade
Early check-in
Free use of health club facilities
Free world news
Free use of mini bar


We hope we have assisted in clarifying your query. If we may be of any further assistance, please feel free to contact our office directly.



Sincerely,

and here's the reply direct from the hotel

Thank you for contacting the Venetian Resort Hotel Casino. I do show your reservation confirmed and it does come with your Royal Ambassador benefits. Should you have any further questions or concerns please feel free to contact us at any time. Thank you.



Sincerely,


make of that, what you will - someone needs to stay, that's the acid test.
Pretty much the same answer I got but w/ VIP greeting and in-room Wlecome gift:

Dear Mr. gregdane,
Thank you for your recent inquiry.
Following our previous correspondence, we would like to inform you that you may expect to receive the Ambassador benefits and privileges for your stay at the The Venetian.
For your reference we have provided you with the Ambassador Benefits which are valid exclusively when staying at any of our over 150 InterContinental Hotels worldwide (not valid at our other hotels such as Crowne Plaza or Holiday Inn):
· Upgrade to a superior room
· Priority waitlist reservations
· Late checkout until 4:00 P.M.
· Instant check-in Instant checkout
· Complimentary Weekend Night
· Certificate upon enrollment and renewal
· Fresh fruit and mineral water upon arrival
· VIP greeting and in-room welcome gift
· One free pay TV movie per stay (where available)
· Complimentary standard newspaper delivered to members' room every day
· Airport chauffeur service (at published rate)
If you wish to know more of the amenities available at the The Venetian, you may visit the link below. Please know however that the use of most of their facilities are available at a corresponding charge.
http://www.ichotelsgroup.com/interco...as-thevenetian
Should you need further assistance, please feel free to contact us directly.
Sincerely,
Ambassador Services

I wonder if the $20 ($50?) check-in "trick" would help with a bigger upgrade... or am I just getting greedy now?

Last edited by FLYGVA; Sep 3, 2011 at 6:58 am
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