Originally Posted by
zrs70
I wouldn't go that far! After all, a couple of weeks ago, we gained the ability to book LH awards online!
I'll give you that one.. IMHO, most of the other "enhancements" have been to update the looks of the site. If UA would conduct a survey of people on FT, which I feel would provide them with some strong results, I bet we would see a website that was built with the passenger in mind..