FlyerTalk Forums - View Single Post - Will they accommodate us if we are delayed?
Thread: Will they accommodate us if we are delayed?
View Single Post
Old Mar 29, 2011 | 7:55 am
  #7  
BearX220
FlyerTalk Evangelist
20 Countries Visited
1M
All eyes on you!
25 Years on Site
 
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,811
Originally Posted by jammin
Delta are partnered with KLM and Air France. In both cases, I've found them to be a nightmare on the ground (customer service centres), but excellent in the air (the cabin crew and aircraft / facilities are excellent).
DL in economy is only slighly worse than European airlines in the air, although you will find no free food or alcohol on your LAX-JFK leg; they charge a fee for everything. (There will be a free meal on the transatlantic leg.) DL ground handling, especially at JFK, is appalling. The JFK staff is hateful and the facilities haven't been appreciably improved in 40 years -- they're the old Pan Am facilities from the '70s and totally overwhelmed by human traffic.
BearX220 is offline  
Reply