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Old Jan 15, 2002 | 9:13 pm
  #17  
ACORD
 
Join Date: Mar 2001
Location: Shanghai
Programs: CX Diamond, HH Diamond, A-Club Gold, Hyatt Platinum, Shangri-la Jade, Intercon Gold Ambassador
Posts: 1,370
IMHO the majority of AC's best customers do not buy their own tickets out of their own salary and therefore, applying the 80/20 rule, the issue of upgradeable fares is not huge.
  • 100% of FF know about lounges
  • <10% of FF have a clue how they can save money by optimizing the use of upgrades and appropriate fare basis
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