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Old Jan 15, 2002 | 7:54 pm
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Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ACORD:
I'd maintain the average elite pax wouldn't know a V fare if it hit them in the head and cares little about reward sales and reward ticket change fees. A good number of these folks may not know about the lost upgrade at time of booking benefit for SE (moot for E).</font>
Wait... you must be kidding right? Assuming one doesn't know anything about V class then. When an Elite calls up Air Canada and ask for the lowest upgradeable fare between YYZ-YVR, AC tells them $950 with taxes, they paid $750 in 2001. [They will now think you mean I have to pay more for an upgrade and only confirm the upgrade 2 days prior?] When a SuperElite does the same thing, they will even get told that they won't get their upgrade until 72 hours prior to departure. [They will now be thinking so I had to pay more and I don't get the upgrade until 72 hours prior?] Another scenario is a SuperElite will continue to buy the V fares that they've been buying throughout 2001 thinking that they can continue to get upgrade but turns out that they can't. You think they won't notice anything?

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