Originally Posted by
Blutak
This week I needed to amend a reservation for a stay next June. Luckily I keep paper copies of all bookings (hotels, flights and car hire) in an Itinerary file, so I was able to retrieve the reservation number otherwise it would have been impossible to do the amendment. Please, Wyndham, make live reservations available to view (and also completed ones for the previous six months if possible).
I keep the email confirmations, but I've had to call Wyndham properties before and say, "I know I booked a room for one of the upcoming weekends, but I'm not positive about the date. Could you help?" That just makes them do more work, when if they had a listing online, tied to my rewards number, I could easily log-in and figure out what dates and if I needed to cancel.