FlyerTalk Forums - View Single Post - What's happened with 1K Voice?
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Old Mar 27, 2011 | 11:58 am
  #91  
howto
All eyes on you!
15 Years on Site
 
Join Date: Nov 2009
Programs: UA 1K, DL Gold, HH Gold, and SPG Gold
Posts: 408
Just like you call any other customer service

they are "experiencing higher than normal call volume" every single day


Originally Posted by FriendlySkies
Just fired off an email to 1K Voice. About five minutes after I sent my email, I received this lovely auto-reply:



They have been sending this message for months. Are they that busy at 1K Voice? When I became a 1K in September, I would always get an email back within 36 hours. These days, it can take almost a week to hear back..
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