the bottom line is FS is well regarded here in terms of service recovery.
perhaps the stairway doors are louder than room doors. and/or some rooms have less soundproofing. and/or just a difference in soundproofing standards. there has been discussion on that more recently.
if hotel knew guest was out of DND room, it might be somewhat different, but voicemail suggests otherwise. and the first time it seems they were in the room >
Originally Posted by
Dirk1609
house keeping called our room during the day when the do not disturb sign was out to see if we needed anything
OTOH, perhaps it can be good to discuss DND with hotel before using it. especially in situations like >
Originally Posted by
nba1017
I sleep from around 5am until 2pm