<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Ken hAAmer:
She was put up in the Sheraton at T3, and given her choice of flights tomorrow morning. Room service arrived during the call, so perhaps they gave her meal voucher as well. A satisfactory response in my view, although I'd have preferred that she was here instead of there.
BTW, it was a J class award.</font>
Good! Now that's the way it should be handled. I wonder if it was offered to other pax or just the one's who were smarter/yelled louder?