I'd really suggest that you give this hotel one more chance. And if you had any problems at all with the shuttle driver (ie, maybe to get your bags at least off the street), please let the hotel know, as they recently contracted with a different service. That breakfast experience was bizzare, and in fact (although I have never had room service breakfast there), the kitchen and bar is of very high caliber for what is a "mid range" hotel.

Despite a couple of "not-so-hot" experiences at that hotel, it still remains my first Starwood choice around the airport.