After logging 1.5 million miles on United, I'm starting to fly on Continental again, and am curious about what to expect. Already I've encountered pros and cons vs. United, but will likely appreciate the pros and learn to live with the cons.

Just finished my first CO flight in first class (on a 757-300) and was surprised by one deficiency. The seat felt comfortable enough except that I like head support when I'm looking down to read, but the headrest did not tilt forward and there were no pillows to be found. On virtually all United aircraft in both first and business, you get a tiltable headrest as well as a pillow at every seat (usually a blanket, too).

Was my experience normal for Continental, or maybe just a combination of an old model seat and a very short flight, which it was? Do you guys bring your own pillows, or just get used to it?

For what it's worth, United went through a period of skimping drastically on amenities, but in the last year or two they've tried very hard to restore a pleasant experience up front. Hopefully this is the direction Continental is moving in as well.