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Thread: Delta Contact on FlyerTalk for Promotion Issues?
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Old Mar 9, 2011, 6:13 pm
  #6  
StayingHomeIsBetter
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Originally Posted by aaronhurd
Just a note about using the email address: Kevin has helped many of us with SkyMiles promotion issues in the past and continues to be valuable resource. Please email him only after making an effort to get issues resolved through normal SkyMiles Support. Personally, I don't contact him unless I've exchanged more than 5-6 emails about a promotion, with no success.
The fact that you have to exchange 5 or 6 e-mails without satisfaction is graphic example of how broken the system is...

... and why DL management needs to clone Kevin Pinto. ^^^
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