Originally Posted by
mduell
Which two of the following were your options:
1) CO marketed, CO operated
2) CO marketed, LH operated
3) LH marketed, CO operated
4) LH marketed, LH operated
Regardless, if your receipt says 100% I'd file a DOT complaint. CO probably won't react to it, but if the DOT receives enough similar complaints they'll look into it and may resolve the issue long term.
The first two only. I went only to continental.com, which indicated that both yield 100% EQM. It would have been easy to choose #1 if continental.com had been truthful about the actual EQM.
Originally Posted by
sbm12
If they provide the warning text on every page in a font that it is the same size then how is it "hidden" from the user?
The "warning"--which, BTW, is about 1/5 the size of the "100%"--warns me that if the class of service changes, the EQM may change also. It doesn't apply in this case. I bought L class and flew L class. continental.com explicitly says L class, 100%.