Supervisor finally booked SIN-BKK in J on SQ x 2. Seperate booking & only charged me the taxes ^ All-in-all it took about 2 hours

Glad you managed to wrestle the seats from them. They fact that they needed to do it in two bookings could be due to SQ only releasing one C seat at a time and after you grab that one another one appears. Just guessing though. 2hrs is insane though even for ICC standards for what should be a very straightforward affair.