Originally Posted by
Jimage
Agree. I actually have experienced this from OP's coworkers perspective. I traveled frequently with a guy who was always very punctual. One time he missed dinner and was unreachable on his phone. I was able to go to his room and check on him with security. Luckily, he had just taken a crazy nap like OP and overslept his alarm.
Just 'blindly' giving a key is unacceptable and reckless in my book. In college I worked at a hotel and we would not even give a phone caller the guest's room number (there had been an issue with a spouse showing up to find the husband with another woman
so privacy was enforced-right or wrong in that case). At a bare minimum hotel staff should have been present as they really have no way to know another person's intentions if not supervised.