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Old Feb 21, 2011 | 2:48 pm
  #7  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Originally Posted by pclee
I am going to check out today and had several issues.
i spoke a COUPLE of times (all with different issues) with manager on duty but i want to make sure it goes to GM.
shall i talk to another manager on duty before i check out or call the diamond line?
thanks!
Dear pclee,

I'd be more than happy to look into the issues you've had and speak with the GM. Please PM your stay information so I can look into it.

Sincerely,
Chrissi R.
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