FlyerTalk Forums - View Single Post - Transfer AMEX Rewards then cancel card
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Old Feb 19, 2011 | 10:23 am
  #18  
JeffersonCampervan
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Join Date: Jun 2009
Location: Toronto
Programs: Aeroplan;KLM;UA
Posts: 114
Originally Posted by mrkymark
So mia,
- If I have an MR account via my Small Biz Gold,
- then open a Personal Plat for the 50,000 points
- and link that Personal Plat to my current MR
- then after a year cancel the Personal Plat but still keep my Small Biz Gold
- all the points I earned including the 50,000 from the Personal Plat will still be safe in my MR account and not be taken away?
I recently canceled one of 2 AMEX Canada gold cards.
Canceling the card de facto canceled all my MR points, even though I was told this would not be the case (anticipating this, I had transferred the bulk of my points to Aeroplan, before canceling the card).

When canceling, I was assured that all points in MR would remain, attached to the remaining Gold card. Previously the 2 cards were linked, with the one I was canceling showing points earned on both cards (on my online accounts page).

10 days later : still MR points = 0.

Phoned again, a CSR, said she would take care of it.

A week later; still MR points=0.

Phoned again, was about to cancel my cards; was awarded 5k points as compensation & my old points reinstated.

Frankly, not worth my time on the phone.

Last edited by JeffersonCampervan; Feb 19, 2011 at 10:28 am
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