FlyerTalk Forums - View Single Post - Hyatt.com/GP.com---Website Issues

Feb 19, 2011 | 9:10 am

#282

notquiteaff

FlyerTalk Evangelist

Join Date: Dec 2006

Location: Pacific Northwest

Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...

Posts: 21,545

Code:

HTTP 500 error

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
	atg.filter.dspjsp.PageFilter.doFilter(Unknown Source)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA_CP logs.

Dear Hyatt, you really need to find a more professional outsourcing provider for you website. The unavailability of the site is unacceptable. The way it fails is utterly embarrassing and unprofessional.