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Thread: BMI Refund help!
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Old Feb 18, 2011 | 8:46 am
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RAPC
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Originally Posted by Tiger_lily
It hardly matters since neither Joanna nor PTS are their to assist with refunds, that's what the refunds department are for.

Let's keep PTS there for their main purpose please
Exactly - they are the last port of call and exactly the point I was making.

Customer relations as I mentioned are separate to the DC/PTS team.
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