Originally Posted by
SAA340
Hi.
I am looking to book two award tickets (two adults and one infant in lap) in business class from OSL-JNB via either FRA-LHR-ZRH or MUC using Diamond Club miles. I have not yet bought the miles required as I have some questions. On ANA I see there is availability on SK809 OSL-LHR and on SA237 LHR-JNB (which I would very much like to get on!) but is the ANA website up to date? Where should I call to make the booking? I have been told to call BMI in India, but I`d rather not as I live in Norway and that would cost me dearly. Can`t I just call their offices in the UK?
And when should I buy the miles? I don`t want to be stuck with 19000 miles if all of a sudden all awards seats are taken..
Any help would be appreciated!
Ohh dear. where do I start other than referring you to the 'Sticky Thread' in the BMI forum? All is explained there. But either way, to alleviate your fears of high calling costs I can tell you that you call the Diamond Club UK number at UK working times and that the person answering the phone will be sitting in a call center in India.
The only way to find out if ANA is right is to call them up and request them to check seat availability for reward booking on a sector by sector basis. If they confirm go and buy those miles and pray the seats will still be there when you want to book them. I'm not aware that you can make a reservation first and hold it and then get the miles into your account later. IIRC the miles need to be there for a booking.