Originally Posted by
magictrev
I know I;m new, but honestly do the people who work in delta customer service scan this forum all day, looking for mistakes they made. If they did then you would have an airline with service so good no one else would be in business. My post doesnt say when this happened, what country it happened in, etc. I guess I will be shocked if the points disappear and lesson learned.
In my experience Delta has proactively given me miles for Mechanical problems, often to the tune of a few thousand. This was in addition to the miles I got by emailing and expressing my displeasure and inconvenience due to the mechanical problem.
Giving you double miles lets them off easy. I seriously doubt they will catch it. I assume this is rdm/Mqm/mqs?