<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Guy Betsy:
Being SuperElite couldn't get me a confirmed seat on an award ticket either. I thought that one would get a revenue seat 'changed' to an award seat if available. I was told, rather rudely, by the UK award people that it's not guaranteed when 'the back' is oversold and we have to move people up!
OK....?</font>
If they're oversold, there are no revenue seats available, so how could they change a revenue seat to an award seat?
Am I missing something?