Well it's now 2011.

I just went to find a receipt from a W Hotel after a whirlwind tour of several cities, only to find you still can't get your receipt online with Starwood.

This is sort of a deal-breaker for me ... Even if I do manage to keep the receipt, having to go back and find it, scan it in, etc. is a pain. Hyatt has them all attached to the stays in my online account.

For those that travel a lot (and I think those are the people that Starwood is courting), this is a table-stakes feature (not even a nice to have anymore), IMHO.