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Old Dec 22, 2001 | 4:48 pm
  #11  
Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
Posts: 24,224
AC moved a whole bunch of agents from YVR to Aeroplan. That explains why phones are picked up faster and also the mess at YVR the last couple of days (short staffed).
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