Originally Posted by
kipper
I don't care if it's the kitchen's fault or the server's fault. I just want my order to come out as ordered. It may be odd, but if I request a side of ranch with something, I want the side of ranch. Not bringing it to me with my food isn't going to make me forget about it or say, "Oh, that's ok, I didn't need it anyway." If you're afraid you'll forget when you bring my food, bring it to the table before.
Are you really serious that you don't know it's
ALWAYS YOUR SERVER'S FAULT even if another server brings out the food, because your server could bring the condiments out ahead of time or if it's your server, they have a written order HOPEFULLY written down that they can compare the order to *
BEFORE*
leaving the kitchen.
When they bring out your food, they LEFT the kitchen without the ranch, like DUH, so if it's your server, even more their fault than if it's another server. If it's another server, it's still your server's fault as well as this other server's fault(if it's another server, unless the ticket is wrong of course, because that other server won't know if the ticket is wrong, will they?). The reasons why: Your server could have brought the condiments out ahead of time earning their own tip since that other server isn't getting part of the tip. If it's another server, they most likely didn't compare the ticket to the food. Thirdly, your server may have put in the order wrong, so if another server ran the food, you couldn't fault this other server in that case.
My point is, you can NEVER fault the kitchen staff, EVER, because they DO NOT LEAVE THE KITCHEN TO BRING YOU YOUR FOOD!! LIKE DUHHH!!! Think with some
COMMON SENSE PLEASE!!
Are you that dumb, for real? I am not trying to be mean here, but even at your own house, if you leave a side of ranch in the kitchen and you go eat your food in another room, how can you blame anyone else, think about it?
I have the forgotten condiments issue A BILLION, TRILLION TIMES!! The best advice I can give to you that I have found that has helped most of the time, is to ask if your server could possibly bring it out ahead of time. MOST will comply to get a good tip. The ones that are lazy and forgetful won't.
I sometimes do and sometimes don't ask if my server could bring the condiments out ahead of time, because at times, it gets aggravating that I am sort of helping them out that really they should be earning their OWN tip.
I have had some servers at times OFFER to bring out the condiments ahead of time. Some said they didn't want to forget.
Usually if it's another server, you can bet most of the time, something is obviously wrong with the food such as missing condiments, missing side dishes, obviously wrong food, etc.
[*]Letting my drink go empty. If I'm drinking a soft drink or water, bring more, please.
I want my server to ask me for permission first. I may switch up and have MANY of times, so has my husband. I don't want someone ordering for me. If my drink is low, don't bring me more, ASK ME if it's OK with ME to bring me more. If you don't want to be asked, may I suggest you tell your server that you would like refills automatically without being asked throughout your service. That way, you won't be asked each time.
No customer should have to tell their server don't order for them.
[*]If I order something without peanuts/almonds/whatever, that means I don't want to see them on the item. I've lost count of the number of times I've ordered something without peanuts or almonds, only to have the item delivered to the table complete with what I've requested they not use. If I say, "I'm deathly allergic to almonds. Could you please make the salad without almonds," that means that eating almonds can kill me! It's not as easy as picking off tomato or lettuce or croutons. Have the food prepared as I requested. If you can't manage that, don't be surprised when I find the manager and send the food back.[/LIST]
Do you realize how many times YOUR OWN server has DUH mistakes that you can see without touching anything that they bring to the table or another server as well when the order was put in correctly, but this other server just serve-n-ran that they didn't compare the ticket to the food?
MANY, MANY, MANY of times.
If your server can see nuts on the food and still serve it to you anyway, how can you fault the kitchen staff, huh? Especially, in a lot of restaurants, the servers make desserts or they make the side salads, NOT the kitchen staff. Even if they don't make the food at all, if you can clearly see it without touching or moving any food items when they took your order, it's their fault for CHOOSING to serve it to you obviously wrong.
I don't have much advice about this honestly, except you can lie that you are having some tests done in a few days that you can't eat nuts or you are allergic. I don't know any other way to make them get it right. I have never lied like that, but maybe I should consider it since my food comes out a lot with obvious, DUH mistakes.