Originally Posted by
weero
As Dave Noble pointed out as an issue - the insurance comes with no claim bonus. So touching it for petty charges is an unwise thing to do.
Actually I said the opposite. The delayed baggage allowance is a part of the insurance policy which I have found to NOT have any excess to pay.
Originally Posted by
weero
It wasn't ... but even if it was, how would QF know? My bags were checked under my name, his under his.
This makes all the difference as to his being declined, He did not have any bags checked in, you did and so very unsurprising that they declined to pay out to him. Any claim for delayed luggage would have had to be made by you
Dave