I am sure there was a good reason a room wasn't available for this Gold elite. Perhaps the rooms the GM was holding back were for VIPs specified by the Group Rep as needing an early check-in. Perhaps the GM had many other request for early check-in from Plat Premiers or Plats which trumps the request from a Gold. Those are only two scenarios that come to mind, and there could be many more like perhaps some of those Group Rep specified VIPs being Plat or Plat Premier on top of it. Pulling out the Gold DYKWIA card is quite self centered IMO. An old saying applies: lack of planning on your part does not make it an emergency on mine. As it turned out the GM was quite accommodating and handled the situation extremely well.