Flew private.. after their 22 hour delay!..compensation for a $45K flight?
Occasionally we fly private courtesy of a friend who has a fractional share in a private jet. 4 of us we scheduled to leave Mexico and fly back to the States. When we arrived at the Mexican airport ( an hour before our scheduled take-off) we were told our plane did not arrive and was not scheduled to come in for another 8 hours." ( although the company called us to inform us of the delay we had already left our house and missed the call) Mechanical" was the reason on the first plane... their second back-up plane was delayed because the pilots did not have their passports and needed to fly home to get them! Our 12 noon departure was now scheduled for the next morning at 9AM because when the plane and crew arrived at 8PM that night they would need a mandatory overnight rest.
Since this is not a commercial flight but a VERY expensive private jet flight I was really surprised at the long delay and lack of ability to get us home closer to our schedule.
When you are spending 45K on a flight you kind of expect amazing service and follow-up.
This had never happened to our friends before in all the years they have been using this service. We had to return to a hotel and spend the night before we finally left Mexico the next morning...a day later than we originally planned.
What kind of compensation, if any, is justified in this situation?