Originally Posted by
WLGNZ
What a mess. Magically about five hundred and fifty airpoints dollars and status points from December have disappeared from my account. The original transactions have just disappeared. No sign of reversals or anything else. They were there on Friday and are gone today. Interestingly they were part of a round world trip and the other star carrier points are there but the NZ activity has gone....
Would be really useful if Airpoints accounts were reliable......
You are going to get them back, right? Do we have to print out copies of our account status to prove what we are owed? I don't keep copies of my boarding passes once it credits to my account.