I've just received my new Platinum card. Although I live in Spain, all the information was in English. It included info about the Platinum concierge service, but no phone number or way to get to them. When I called SPG in Spain and I asked for a number for Platinums, they told me the only have one number for all SPG members.

William, please, is there any way I could get a Platinum Concierge here in Spain? or anywhere if he/she is able to understand a so-so english with spanish accent :-) ?

Usually I make my reservations in the web, but I can easily think about situations where a Platinum Concierge would be useful.