Originally Posted by
Altaflyer
In my view they have a major problem here.
With 6 segments since Christmas (5 were awards), I have not had one arrive on-time. All were late between 23 mins to 2+ hours. While 23 mins is not a lot even that grinds on you when it's the 6 th segment in a row. Thankfully Sunday's flight is on Westjet!
The flights are not exotic, just Yyz-yeg returns, Yyz-ewr and yeg-yvr. The frustrating thing is that a plane will land late and not depart for an hour - where is the hustle to get the bird back up? Also, the delays are seldom posted and not one of these were posted before I got to the airport.
Something needs to be done with this.
I knew some, or one poster, would immediately post its ATC or some other excuse, rather than AC.
However its often not AC fault, how many of your flights were "crew" problems or mechanical?
However the next problem with AC is they are HOPELESS at sending out "text" or updating information on delayed flights that is just part of the "dont care" attitude at AC.