Originally Posted by CarrieJ64

Just called down to request late check out due to an 11:30 appt that will go at least 90 minutes. Was told by the desk clerk that the latest they could give me without a $50 charge was 1 pm. The clerk told me that was for all customers even highest elites (which I am not). He advised he "did not know about other Marriotts" but that that was this hotel's policy. Small city - FS Marriott. First time I've been denied even 2 pm and I'm only silver. Sounds like a few have run into this. I guess I'm just surprised to find it at a FS hotel... Naive maybe.