Originally Posted by
Brituchenite
+1
+TOD!!
Originally Posted by
COFlyerCLE
Catching up on the Box while I'm on this ridiculous 3 hour call.
Sorry to hear about your fiasco, belynch. That really sucks. But it's a good reminder for all of us to keep an eye on our junk.
One agent was on the phone with the support desk today for 4 hours. Supervisors finally over-rode the system and did a improper rebook. UGH! And people say CO is the only one with long hold times for customers!