For our NYC trip this last weekend, we had separate record locators. Since we were upgraded on the AA 762's with the disabled power ports, the entertainment devices were nearly useless. I entered a customer service complaint for both my ticket and GF's. I got e-mail today that I am being credited 10,000 AA miles for the inconvenience. ^ GF got similar e-mail but received 20,000 miles. I sent nearly the same e-mail on both of our accounts.
I am outrAAged.
ETA: does anyone think I could get away with that as an early valentine's dAAy gift?
