As most know, I escalate this situation and do not take no for an answer. My standard response has evolved to the following:
TDC: ::Hand out for Documents::
N1120A: ::Hands BP and unshielded NEXUS card to TDC::
TDC: "Do you have a drivers (sic) license or passport?"
N1120A: "Supervisor Please"
TDC: "I asked if you have a drivers (sic) license or passport?"
N1120A: "Supervisor Please, and please stop asking inappropriate questions"
My complaints have resulted in an apology letter and an apparent attempt at a retraining program that hasn't been particularly successful, though the last time I went through I had no issue, likely because a 3 striper was working TDC.
Originally Posted by
HWGeeks
Slightly off topic but is the nexus card similar to an enhanced state ID (which I have from NY)?
Similar, but better. Your enhanced ID works because the CBP can scan it and determine your admissibility. It is still not proof of citizenship, like a NEXUS card is. Not that it matters at the TDC, as all REAL ID compliant (not just enhanced REAL ID) IDs are acceptable.