Originally Posted by
Shareholder
If it shows on your folio then call the customer service center and have them post the points. Should they need confirmation you can fax your folio to them. No need to contact or drop into the hotel.
But this is 2000 "compensation" points - not a "regular" G2 - but was coded as such - there probably is no G2 running at the property - hence it did not post. CS won't be able to resolve this.