Originally Posted by Shareholder

Thought the new system would be good enough to just let us request the upgrade at the time of booking, and seats would be released automatically when we hit our elite window, subject to availability. If sectors did not upgrade at that time, we'd be moved into a cue that would clear prior to check-in or at the gate. No more having to request at the elite upgrade window, nor more airport waitlist based on check-in time. That's how other airlines do it.