Originally Posted by
Shareholder
The G bonuses should post with your stay, but as most of us here discovered long ago, they seldom do. You must call customer service to request the bonus, but given this reads like it was a "courtesy" bonus and not an actual promotional bonus as most Gs are, you may want to contact the hotel first.
I would contact the hotel directly - since they coded it as G2 - and if G2 isn't running for the property, it won't post - they need to code it a different way for the "courtesy".