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Thread: How to determine eCredit origin?
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Old Jan 21, 2011 | 3:46 pm
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DeltaFan4Now
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Originally Posted by DLATL777
DO NOT USE IT!

There is some strange DL IT error where it is processing "open" tickets and their residual value (ticket minus change fee=what your seeing)and putting only SOME of them in your ecredit menu. If you use it, you will find that one of your currently booked itinerary's suddenly loses its ticket number.

Delta IT is amazingly awful. I found this out last week when it let me use a mysterious $105 ecredit from another ticket and spent 20 minutes telling the agent what happened and to reinstate my original ticket. She was confused, like me, why the website will show some and not others.
Wow, that's not even a glitch, that's full-blown effed up... Thanks for the information.
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