I purchased a ticket for my father to fly JFK-Beijing on Air China. I've been hearing so much about rules tightening & that names on tickets have to exactly match the name on the passport. I checked out his ticket & his middle name was missing, so I called Air China. Genius number one tells me that in order to change it, I have to send them a copy of his passport & that if the names don't match exactly, he could have a problem boarding. Just sent it, called to follow up, got a different person, and she tells me that b/c the ticket was booked online, they can't access it to change the name. This woman assured me that if the middle name is missing from the ticket, it won't be a problem.

To aggravate me even further, I went back to the web site & there isn't even a spot to enter the middle name....which certainly explains why I didn't do it.

Any thoughts on this?