Originally Posted by
paule123
I was invited to take a survey about yesterday's flight. The survey site asks for a 13 digit ticket number starting with "005". On my boarding pass printed at home, the ticket number is 14 digits. The ticket number field on the web form is limited to 13 digits, so not all the numbers can be entered.
The dropdown box for origin and destination airports appears to be filled with the codes for every airport in the world large and small. For instance in the Cleveland area, I can select from Hopkins, Burke Lakefront, or Cuyahoga County. Why not reduce some clutter and just include airports that CO serves?
Drop the last digit. It is either the coupon number or a check digit.
I guess they just automatically load some database of airports, that way they don't have to manually edit it or maintain their own database. Maybe it also makes things easier for CO when they operate charter flights, like the SMD2 flight to PAE!