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Thread: Maui check in problems - ignore or complain?
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Old Jan 15, 2011, 9:16 pm
  #6  
peteropny
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by HoustonConsultant
Just got back to the room, and there was a note from the Asst. Front Desk Manager with a gift basket of snacks and a nice apology.

The front desk also said we had a $100 room credit.

So, not complaining got a little reward.
IMO a good apology.
Last edited by peteropny; Jan 17, 2011 at 3:39 pm
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