Originally Posted by
SuperFlyBoy
Don't know about AF procedure, but standard claim procedure is to t make a claim in writing to the last carrier, stipulating the loss of luggage, holding the carrier fully responsible for *all* the contents of the luggage (and the suitcases) as well as any possible loss/damage to the same, including the fact that they would be responsible to reimburse you for the expenses of buying clothing (which normally are reimbursed, depending on the claims division of the airline)
I would also list the fact that the car seat is lost/undelivered and that you require a replacement for the safety of your child.
However, if your wife is renting a car, these are readily available from the car rental agencies, at a daily rental rate.
She is using her parents car, so we will not get a rental supplied car seat. We fully expect to be hassled when we try to claim the car seat and I am wondering if we are going to be able to prevail without a lot of trouble. They may deliver the car seat eventually, but we can't have our 4 year on the autobahn without a car seat while we wait!