EWR-MIA cnx over T-50HOURS!!! I called (PrezPlat line) had to HOLD for 11, YES ELEVEN MINUTES!!!
Asked for EWR-FLL, and a protection of EWR-FLL for the next day (14th). Got both..ended up with my M-up even though EWR-FLL didnt show any M-ups.
All-in-all, I'm happy.
Although-as a UAGS, I would've had tix already rebooked, with a call from UA-in my past experience!