FlyerTalk Forums - View Single Post - 90 minutes from dialing to hanging up to book 2 tickets.
Old Jan 9, 2011, 1:28 am
  #7  
747-444
 
Join Date: Jan 2005
Posts: 965
It was not a complaint about a long wait time or applauding QF for a quick call - simply a statement that it took 90 minutes.

However the 30-40 minute wait time before a person answered was frustrating.

The lady went to fares, got all the taxes and surcharges and gave me a total ticket price during the call.

I gave my credit card details and everything. However she said their JNB office will be calling me monday to confirm the credit card payment, I found it strange because I gave her my details over the phone and told her QF can take payment right away.
747-444 is offline