Originally Posted by
saad
glad it worked out....i would not give up on 9w if i were you....anyone can have a bad experience with any airline....9w are usually very good....
if i remember correctly, over the last several years i have had baggage problems with 9w, it, ai, ba, ek & aa....if i stopped flying all of them then i would be in trouble....
I have to agree with Saad on this one - 9W ground service is usually very good, especially if you are based in India and qualify for their concierge benefits (targetted and CIP's and regular fliers)... Also, had problems on Baggage with SQ of all airlines on a JFK-FRA single sector where one of my bags didnt arrive FRA and was lost for 3 days without any ability to reach SQ staff... My point is everyone has their bad days and as a very frequent 9W fliers who has a very strong love/hate relationship with them - the one thing I can testify to is their level of ground service in spite of pathetic infrastructure - so I urge you to give them another chance and hopefully you won't be disappointed.