Glad you have a great stay at Sheraton AC. I was not upgrade at all at my last stay.
http://www.flyertalk.com/forum/Forum74/HTML/002860.html
Lurker was nice enough to file a complain for me to the hotel. I got a reply from the hotel saying that evening they were having the carpets shampooed on the club floors. No mention why no upgrades to suite, maybe all suites are located on the club floors? Also, she claim not giving me the Boardwalk view simply been a misunderstanding on the part of the Agent.
My bad experience with Sheraton AC goes back many years ago. During the time of SCI, elites get suite upgrade coupon every once a while (or from elite kit, don't remember). The coupon printed all the participating hotels on the back and Sheraton AC was one of them. When I tried to use the coupon, the FD dare to tell me there was NO SUITE in this hotel, not unavailable but none, nil, zero. The FD claimed the coupon was a misprint with Sheraton AC on it. Of course, I didn’t know all the tricks at the time and took the FD’s word for it.
With no casino at the property and lack of platinum benefit, I have no desire to go back there again. Well…it’s the only *wood so maybe I’ll give it another shot