Originally Posted by
MDtR-Chicago
Perhaps US flyers have been so well conditioned as to expect things will be broken on flights? That's even more sad than a "compensation culture" at UA...
maybe UAs aircraft is such crap that they just deal with all the issues and compensation since there are so many that there just aren't enough workers to deal with fixing everything?
since when has US served dinner on a redeye? did you buy something from BK and spill some mayo or ketchup on you? if you wanted to read, i'm sure one of the other people in the cabin who wanted to sleep would trade with you.