Originally Posted by
meisterau
From what I understand, most of the hotels are privately owned (I think the JWs are owned by Marriott). It is a business and they don't tell a hotel to waste money by keeping rooms open and staff available that they don't need). Most hotels do send housekeeping home after a certain time - keeping some for turn down, etc with managers doing some of the jobs thereafter.
They try to do the 4 pm. If they can't, they usually explain it. BUT, you often have to "go above" the lowly desk clerk to the manager on duty.
Apparently you don't stay at a lot of non big city select service hotels.
If you did you would know that you're scenario is not even close to normal.
Housekeeping staffs are either pay-per-room which means do as many rooms you can in as little time as you can and then assuming your work is deemed appropriate, you go home.
Or if the staff is hourly then after their "board" is cleared you will stay around until the end of your scheduled time and do various other duties like helping fold laundry, clean the Gatehouse, vacuum hallways, etc.
Especially on weekends when supervision is light, good luck finding a housekeeper at a FI, RI, TPS after 4pm.
My point is that for the overwhelming most part you won't get the 4pm or the 3pm or maybe even the 2pm check out because there will be no one to clean that room as the entire housekeeping staff will be gone by 4-4:30 at the latest.
"BUT, you often have to "go above" the lowly desk clerk to the manager on duty"
Who would that be?
Most select service GM's, AGM's, Suite Care Managers, Guest Care Managers are not working weekends unless there is an overwhelming reason like a QA audit on Monday morning or they are handling a shift due to a vacation or a last minute call off.
The "lowly desk clerk" is all you'll have.